I got into IT the way a lot of people do: I was the person friends and family called when something broke. Plus, I had a natural curiosity that thrived in the computer world. My mother loved to tell the story of how I learned how to turn on a computer at just 2 years old without instruction. Talk about turning it off and on again, huh!
That spark turned into a Computer Science degree, then five years on a tech bench, then progressively more independent IT work. Most recently, I was the sole on-site and remote support technician for up to nine K-12 charter schools a week.
What I like about this work is the range. In the same week I might be re-architecting Wi-Fi coverage, walking a client through a projector issue, and writing PowerShell to clean up stale Active Directory accounts. I am never bored and there is always something to learn.
To add to that, I care about getting the small stuff right: clear ticket notes, clear documentation, users who don't have to ask twice. I do this with a helping mindset and a deep adoration for learning new technologies.
Outside of work I'm a family man first. I spend time with my wife and playing fetch with our little Maltipoo, Link. If not with them, I'm usually building something with whatever time is left over: a home server, a PC, occasionally a case for my Security+ study group of one. If you want the technical version of that, check out the project log. Of course, I also love to game. League of Legends is a current pleasure of mine, achieving higher ranks. Who knows, maybe I will see you on the rift!
// Career changelog
Where I've worked
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v2024.09 – 2026.06
End User & Network Support Technician
Emerge Consulting Group
Sole on-site and remote support for nine K-12 charter schools: end-user support, network infrastructure, M365 administration, and endpoint security across the whole environment.
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v2023.07 – 2024.06
Systems Administrator
St. Michael Catholic School and Church
Sole systems administrator for the school and church, owning the entire IT environment end to end, from infrastructure to day-to-day support.
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v2022.03 – 2023.06
Help Desk → Cybersecurity Analyst
Championship Networks
Started on the help desk and moved into a cybersecurity analyst role at an MSP, supporting schools, churches, banks, and warehouses. Cisco and Meraki networking, SonicWall, M365, and 10 to 30 tickets a day.
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v2017 – 2022
Technology Associate → Assistant Manager
Office Depot
Five years on the tech bench and then in store leadership. Hardware repair, data recovery, malware removal, and OS reinstalls, plus the customer-facing side: diagnosing problems for non-technical people and recommending what they actually needed.
